LanguageLine Solutions


About the Company
LanguageLine Solutions has been enabling communication and empowering relationships for more than 40 years by providing language access programs that help organizations serve Limited English Proficient (LEP) and Deaf and Hard-of-Hearing communities. With over 35,000 clients worldwide, LanguageLine Solutions is the trusted leader in interpretation and translation services.
Needs & Provided Solution
As a global leader in on-demand interpretation, LanguageLine Solutions needed to modernize its mobile application interface to align with the latest iPhone models and user experience standards. The existing app required a more intuitive UI/UX that would simplify access to live interpreters while eliminating manual PIN and toll-free number entry.
eLab Communications collaborated with LanguageLine’s team to design and prototype a modern, flat-based user interface with clean iconography, simplified navigation, and full device compatibility. A promotional microsite was also created to serve as the app’s official landing page, offering direct download links, feature highlights, and a live web-based demo.
The redesigned app enables users to instantly connect with a live interpreter by selecting a language and tapping one button. It also includes a built-in phrase library covering 10 of the most common languages, supporting both speed and accessibility for global users.
Highlights & Featured Outcome
- Redesigned Mobile App UI/UX
- Compatibility with Multiple iPhone Models
- Modern Flat Icon Design System
- App Shortcut Icon & Store Presence
- Promotional Microsite & Landing Page
- Web-Based Interactive App Demo
Note: This project represents a completed collaboration with LanguageLine Solutions for mobile app UI/UX design, promotional microsite development, and digital product launch support.